The website is owned, provided and operated by Skimundi ApS, CVR 36497041, (“Skimundi”, “we”, “our”, “us”), Refshalevej 163A 1st floor, 1435 Copenhagen K.
You have to be at least 18 years old to book on the website. These terms and conditions apply to all our products/services accessible online through any device. By accessing, browsing and using our website and/or by completing a booking, you acknowledge and agree to have read, understood and agreed to the terms and conditions set out below.
1. Order, Delivery and Scope of our Service
Through the website we, Skimundi Aps (“Skimundi.com”, “Skimundi”, “we”, “our”, “us”), provide an online platform through which “the Skimundi Partners” (i.e. the ski schools and the ski rentals) can advertise their “Products/Services” (i.e. ski lessons and ski/snowboard equipment) for booking.
The visitors (“the user”, ""the customer"", “you”, “your”) of the website can book these “Products/Services”. A booking can only be made online using the website. By booking through the website, you enter into a direct (legally binding) contractual relationship with the Skimundi Partner whose products/services you book. From the point of completion of the booking process on we act solely as an intermediary between you and the Skimundi Partner. We send the details of your booking to the Skimundi Partner and (on behalf of the Skimundi Partner) send a confirmation email to you. The confirmation has to be printed and has to be given to the Skimundi Partner in order to receive the product/service. Your order confirmation contains a reference that the Skimundi Partner needs to receive in order to provide you with the booked Product/Service.
In case you have not received the confirmation within 4 hours after the booking, it is your responsibility to contact Skimundi. As the visitor of the website, it is your responsibility to make sure that the confirmation is in accordance with what you ordered on the website. It is your responsibility to contact Skimundi, if you become aware of any mistake.
The information that we disclose is based on the information provided to us by the Skimundi Partners. The Skimundi Partners have access to an external net where they can upload their product information. They are fully responsible for updating the platform with the correct information about their products/services and other information displayed on the Skimundi platform. Although we will use reasonable skill and care in performing our services we will not verify if, and cannot guarantee that, all information is accurate, complete or correct, nor can we be held responsible for any errors (including manifest and typographical errors), any interruptions (whether due to any (temporary and/or partial) breakdown, repair, upgrade or maintenance of our website or otherwise), inaccurate, misleading or untrue information or non-delivery of information. Each Skimundi Partner remains responsible for the accuracy, completeness and correctness of the information on our website at all times.
Each Skimundi Partner remains responsible at all times for the delivery of the product/service that is booked through the website. Therefore, any question(s) and/or complaint(s) has to be handled by the Skimundi Partner. Skimundi cannot be held responsible for any complaints or claims related to the delivery of the product/service.
A booking is made online using credit cards or by bank transfer. The booking is only valid if the payment is registered. The booking is cancelled in case the payment does not get registered.
The payment is safely processed from your credit/debit card or bank account and transferred to the bank account of the Skimundi Partner through a third party payment processor. The payment gateway is provided by Epay.eu and the payment merchant agreement is certified by Swedbank and Nets.eu.
The payment is processed as soon as the booking is placed.
All prices on the Skimundi.com website are displayed including VAT and all other taxes (subject to change of such taxes), unless stated differently on our website or the confirmation email.
The currency converter is for information purposes only and should not be relied upon as accurate and real time; actual rates may vary.
Obvious errors and mistakes (including misprints) are not binding.
All special offers and promotions are marked as such.
4. Language Guarantee
When booking through Skimundi.com, you have the option of buying the special service of receiving a ski lesson in specific languages (i.e. English, Danish, Dutch and German). This is a service that is only offered for some destinations. When the level beginner is indicated on a product, exclusively participants with 0 or 1 week experience are concerned. Subsequently do products with language guarantee for beginners, only concern people with 0 or 1 week experience. The Language Gurantee ensures that you will receive a ski instructor that is able to communicate in the chosen language. Providing this kind of service is challenging, as there is a limited number of spots for this language guarantee. If Skimundi, for any (unknown) reason, is unable to provide the service of the language guarantee, you will have the possibility to cancel your booking and to receive a full refund.
5. Changes, Cancellation, No-show and Refunds
By booking through the website you accept and agree to the relevant cancellation and no-show policy of Skimundi.com. The general cancellation and no-show policy is made available on our website and during the booking procedure.
A booking can be cancelled and fully refunded until 7 days before the first Product/Service is to be delivered. The amount will be refunded to your credit card used for placing the order.
If there are less than 7 days left until the first Product/Service is to be delivered, you are not entitled to any refund.
It is your responsibility to show up at the meeting point/pick-up point specified in your order confirmation. You are not entitled to any refunds in case you do not show up at the right time due to weather, illness, changes/cancellations made by your travel agency, airline provider or similar, as neither Skimundi nor the Skimundi Partner(s) carry any responsibility for your no-show. If you choose not to use the Product/Service for the full number of days, you are not be entitled to any refunds.
Late payment, wrong bank, debit or credit card details, invalid credit/debit cards or insufficient funds fall under your responsiility and you are not entitled to any refunds.
The Skimundi Partner(s) has the right to change/cancel any booking, if the Skimundi Partner cannot provide the Product/Service as specified in the order confirmation. In that case you will be refunded the full amount as stated on your order confirmation.
When booking through Skimundi.com you agree to follow the guidelines set out by any Skimundi Partner.
Skiing can be a dangerous sport and we recommend that you consult a doctor before to make sure that you do not have any health related issues. In addition, we always recommend our visitors to sign up for a personal accident and travel insurance.
Skimundi.com cannot be held responsible for any incidents, accidents, physical and/or mental damages and injuries sustained during the ski trip.
7. Privacy and Personal Data
When booking through Skimundi, you are asked for your name, email address, home address, telephone number, payment information. You will also be asked for the name, ski experience, age, height, weight and shoe size of each participant. By booking on the website you agree that Skimundi may disclose this information to the Skimundi Partners. The Skimundi Partners use this information in order to provide the best possible service.
When you visit our website, we may collect certain information, such as your IP address, which browser you are using, and information about your computer’s operating system, application version, language settings and pages that have been shown to you.
You always have the opportunity to ask which data about you and your booking(s) we save.
8. Manipulation of Information
Any fraud related to manipulating information on website or order confirmation is illegal. Any such case will be reported to local authorities.
Your use of the service is at your own risk.
Skimundi acts as an intermediate between the Visitor and the Skimundi Parnters. Therefore, Skimundi makes no warranties or guarantees in regards to the Products/Services provided by the Skimundi Partners. The order confirmation from Skimundi only acts as a voucher that gives the customer to right to receive a Product/Service from a Skimundi Partner.
The information, software, and services on the website may include inaccuracies or typographical errors. Skimundi cannot guarantee the accuracy of, and disclaim liability for inaccuracies relating to the information and description of any Skimundi Partner and their Product/Services.
Skimundi will not in any event be liable for any direct, indirect, punitive, incidental, special, or consequential damages arising out of, or in any way connected with, the use of this website.
Skimundi has no liability and will make no refund in the event of any delay, cancellation, overbooking, strike, force majeure, or other causes beyond its direct control, and it has no responsibility for any additional expense, omission, delays, re-routing, or acts of any government or authority.
You are responsible for the technical equipment and software required to use the websites, for example. Internet access, browser, e-mail, etc. Skimundi therefore waives its liability for any loss caused by the fact that you have used the service without following the technical specifications and additional instructions.
Skimundi has the right to alter these Terms and Conditions at any time.
10. Intellectual Property Rights
The software required for our services or available at or used by our website and the intellectual property rights (including the copyrights) of the contents and information of and material on our website are owned by Skimundi ApS. Any use of any of the information, design, infrastructure or material will constitute a material infringement of our intellectual property rights.
11. Applicable Law and Disputes
The abovementioned terms and conditions governing Skimundi.com are constructed in accordance with Danish law and any dispute that might arise from these terms and conditions will be filed in Copenhagen, Denmark. These terms and conditions are translated into other languages. You cannot derive any rights from the translated version and the English version shall always apply in any discrepancy between the English version and the translated version.
12. About Skimundi
The online website is rendered by Skimundi ApS, which is a private limited liability company, incorporated under the laws of Denmark.
Terms and conditions last updated 2018/01/09
Company information and contact information
Skimundi ApS Refshalevej 163A, 1. sal 1432 København K, Danmark [email protected]